Google review replies for orthodontists and dentists, on autopilot.
Dental reputation management without the agency price.
Your 4 and 5-star reviews get a warm, natural reply within minutes. Every reply is checked so it never confirms someone is a patient or mentions treatment, the mistakes that have cost dental practices HIPAA fines. The 1 to 3-star reviews come to you.
$19/month for your first location, $15 for each additional. No per-reply fees.
Everyone at the front desk was so welcoming and the office is spotless. Scheduling was easy too!
Thank you so much for taking the time to share this. Kind words like these mean a lot to our whole team, and we’re so glad you felt welcome.
The Bright Smiles team
Waited a long time past my appointment…
Sent to you to answer personally
Set it up once. Every good review gets answered.
Replying to every review helps your Google profile and shows future patients you’re paying attention. Doing it by hand is the part nobody gets to.
Connect your Google Business Profile
Sign in with the Google account that manages your listing, through Google’s own screen. No passwords shared, disconnect anytime.
Pick how replies sound
Choose the ratings to answer, the tone, the length, a sign-off and your local keywords. See sample replies before anything posts.
Replies post on their own
New reviews are checked every 15 minutes. Good ones are answered automatically. Low ratings and anything that mentions a concern are emailed to you with a link to reply yourself.
The reply that gets a dental practice fined is the friendly one.
“So glad your braces came off on time!” sounds kind. It also confirms the reviewer is your patient and discloses their treatment in public. Practices have paid HIPAA penalties for replies like that.
Review Replies checks every reply against a set of hard rules before it can post, whether it was written by AI or picked from our standard replies. If an AI draft fails twice, a standard reply that cannot fail is used instead. A review that mentions a concern, even a 5-star one, goes to you.
- Never confirms the reviewer is a patient
- Never mentions treatment, appliances, appointments or visits
- Never repeats names or details from the review
- Never includes numbers, links or emojis
- Never argues with a low rating. Those come to you.
- Never touches your practice management system. It only sees what is already public on Google.
Replies that sound like your office, not a robot.
Positive review response examples in each of the four tones. Pick one, pick short or medium, and replies rotate so your listing never fills up with the same line.
Friendly
Thank you so much for the kind words! It means a lot to our whole team.
Compassionate
Thank you for taking a moment to share this. We truly appreciate you.
Professional
Thank you for your review. We appreciate you taking the time to share your feedback.
Upbeat
This made our day! Thanks so much for the kind words.
Local keywords, used naturally
Add up to five, like “orthodontist in Frisco”. Worked in only where they read naturally, and always about your practice, never the reviewer.
A heads-up if you want one
Get an email before each reply posts, with a one-click link to stop it. Or let it run quietly.
Never overwrites you
If you already answered a review on Google, it’s left alone. Edited reviews are re-checked.
Know when a review disappears.
Reviews vanish, sometimes filtered by Google, sometimes deleted by the reviewer. Review Replies reads your whole listing every day and shows you which ones went missing, plus how often new reviews come in.
Simple pricing per location.
No per-reply credits, no contracts, no setup fee.
for your first location, then $15/month for each additional location.
- Unlimited automatic replies to the ratings you pick
- Privacy check on every reply
- Low ratings emailed to you with a direct link
- Tone, length, sign-off and local keywords
- Removed-review tracking and review frequency
- Two months free when you pay yearly. Cancel anytime.
Purchases open as soon as Google approves our Business Profile API access. Early-access members hear first.
Why not a general review tool?
Big platforms like Birdeye and Podium bundle much more and are priced to match. Lighter tools are built for restaurants and plumbers. A dental office has privacy rules neither was designed around.
| WGO Review Replies | General review and reputation tools | |
|---|---|---|
| Checks every reply for patient information | Yes, before it posts | Usually not |
| Low ratings answered by a person | By default, your choice | Often auto-replied |
| 5-star reviews that mention a concern | Sent to you | Usually auto-replied |
| Pricing | $19 per location, unlimited replies | Often per reply or per credit |
| Removed-review tracking | Included | Varies |
Frequently asked questions
How should a dental office respond to Google reviews?
Reply to every review, and keep it about the practice, not the person. Thank them for their kind words, say something true about your team, and sign off. Never confirm they are a patient or mention a visit or treatment. Answer low ratings personally and briefly, and invite them to call the office rather than discussing details in public. Review Replies does the first part for you on every 4 and 5-star review.
What is dental reputation management?
It is how a practice earns, watches and responds to its online reviews, mostly on Google. Review Replies covers the part that takes the most time: answering every good review quickly and safely, sending you the ones that need a personal reply, and tracking how many reviews come in and which ones disappear.
Can a dental office reply to Google reviews without violating HIPAA?
Yes, as long as the reply does not confirm the reviewer is a patient or mention anything about their care. A safe reply thanks the person for their kind words and talks about the practice, not about them. Review Replies checks every reply against those rules before it posts.
Which reviews get an automatic reply?
4 and 5-star reviews by default, and you choose which ratings are answered automatically. By default, 1, 2 and 3-star reviews are not: you get an email with a link straight to the review so you can respond yourself. A high rating that mentions a concern also comes to you instead.
Is Review Replies HIPAA compliant?
No software makes a practice HIPAA compliant on its own. What Review Replies does is keep public replies free of patient information: no confirmation that someone is a patient, no treatment words, no details repeated from the review. It only reads what is already public on your Google listing and never connects to your practice management system.
How much does Review Replies cost?
$19 a month for your first location and $15 a month for each additional location, with two months free when you pay yearly. There are no per-reply charges. Cancel anytime.
When can I start?
Review Replies opens as soon as Google approves our Business Profile API access, which we have applied for. Join the early-access list and we will email you the moment it opens.
Do I need to give you my Google password?
No. You connect the Google account that manages your Business Profile through Google’s own sign-in screen, and you can disconnect it at any time from the app or from your Google account settings.
Can I choose how replies sound?
Yes. Pick friendly, compassionate, professional or upbeat, short or medium, add a sign-off and up to five local keywords such as orthodontist in Frisco. Keywords are only used where they read naturally and never tied to the reviewer.
Be first when it opens.
Leave your details and we’ll email you the moment Review Replies is ready for your practice. No payment now.